Controlled turnaround times
Each step has an identifiable owner; bottlenecks become visible.
Glossary · Process
A formalised sequence of steps, roles and rules that moves a document from receipt to approval or archiving.
Also known as: approval flow · approval circuit
A workflow (or approval flow) describes who must act, in what order and under what conditions. Example: Purchasing → Legal → Management depending on the amount. Unlike an e-mail chain, a workflow carries a visible status, due dates and a record of every decision.
Without a workflow, approval depends on personal reminders. Files stall, exceptions multiply, and nobody knows who is “holding” the file.
Each step has an identifiable owner; bottlenecks become visible.
Amount, document type, site: the flow adapts without improvisation.
In an audit, you show the path that was followed, not a mailbox pieced together by hand.
A flow with ten approvers is never followed. Start simple and add cases later.
If the person concerned isn’t alerted, the “under review” status is purely theoretical.
DocPilot orchestrates approval flows for contracts and documents: steps, notifications, audit log, then archiving once signed or approved.
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