Changing AI engine without changing your document process
The business process (receipt → record → approval → archive) must survive a change of model.
By DocPilot team1 min read
Switching AI model every quarter should not force you to redesign your approvals. In a sound document AI strategy, the process is the product; the model is a component.
What must stay stable
- Multi-channel intake and a single system of record
- The record schema (business fields)
- Workflows and responsibilities
- Access rights and the audit log
What can evolve
- The OCR / extraction engine
- The quality of confidence scores
- Question and search capabilities
Frequently asked questions
- Why separate the model from the process?
- Models evolve quickly. Approval workflows, access rights and audits must remain stable.
- What should IT lock down?
- The document system of record, metadata, workflows and the audit log — AI is an assistive layer.
- Does DocPilot impose a single model?
- The architecture is designed to keep the business process intact regardless of changes to the assistance engine.
Keep process and model separate in DocPilot
DMS, workflows and DocpilotAI: the business stays in control of the process. See the product docs.
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