OCR & AI

Confidence scores for AI extraction: when to double-check

A low score is not a failure: it is a signal to slow down on the right field.

By DocPilot team1 min read
Gauge illustrating a confidence score on an extraction

Without a confidence score, AI extraction becomes an opaque copy-paste. With a score, you know where to slow down. It is the operational companion to extraction in the AI for documents cluster.

What the score is for

  • Prioritising human review
  • Avoiding checking everything 100% (too costly)
  • Spotting poorly scanned or ambiguous documents
  • Feeding continuous improvement of the flow

Simple rules

  1. Critical fields: always confirmed (amount, key dates)
  2. Low score: the source must be opened
  3. High score + simple type: can be fast-tracked
  4. Recurring discrepancies: review the OCR, the model or the document types

Frequently asked questions

Does a high score guarantee accuracy?
No. It is an indicator, not proof. High-stakes fields still need confirming according to your policy.
What should I do with a low score?
Open the document, check the source area, correct the record. Then improve the scan quality if needed.
Can thresholds be set per field?
Yes, in practice: amount and notice period stricter than the label of an unambiguous document type.

Check where it matters

DocPilot shows the DocpilotAI proposal with a confidence level — you approve the sensitive points.

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